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Title
Text copied to clipboard!Room Inspector
Description
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We are looking for a detail-oriented Room Inspector to ensure that all guest rooms meet the highest standards of cleanliness, maintenance, and presentation. The Room Inspector plays a critical role in maintaining the reputation of the hotel by ensuring that every room is ready for guests and meets brand standards. This position requires a keen eye for detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The Room Inspector will collaborate closely with housekeeping staff, maintenance teams, and management to address any issues promptly and ensure guest satisfaction. Responsibilities include inspecting rooms after cleaning, reporting maintenance issues, training housekeeping staff on quality standards, and assisting in inventory management. The ideal candidate will have previous experience in housekeeping or hospitality, strong communication skills, and a commitment to excellence. Flexibility to work weekends and holidays is often required. This role is essential to delivering a superior guest experience and maintaining the hotel's high standards.
Responsibilities
Text copied to clipboard!- Inspect guest rooms for cleanliness, presentation, and maintenance issues
- Ensure all rooms meet brand and quality standards before guest arrival
- Report any maintenance or repair needs to the appropriate department
- Train and mentor housekeeping staff on cleaning and inspection standards
- Assist in managing housekeeping supplies and inventory
- Document inspection results and communicate feedback to housekeeping management
- Coordinate with front desk and maintenance teams to prioritize room readiness
- Identify and report recurring issues to improve housekeeping processes
- Support housekeeping staff during peak periods as needed
- Ensure compliance with health and safety regulations
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in housekeeping or hospitality preferred
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Flexibility to work weekends, holidays, and varying shifts
- Knowledge of cleaning techniques and quality standards
- Ability to handle physical demands, including standing, walking, and lifting
- Familiarity with hotel management systems is a plus
- Commitment to providing exceptional guest service
Potential interview questions
Text copied to clipboard!- Do you have previous experience in housekeeping or room inspection?
- Are you available to work weekends and holidays?
- How do you ensure attention to detail during inspections?
- Can you describe a time you identified and resolved a maintenance issue?
- How do you handle feedback to housekeeping staff?
- Are you comfortable working in a fast-paced environment?
- Do you have experience with hotel management or housekeeping software?
- How do you prioritize tasks when inspecting multiple rooms?
- What steps do you take to ensure guest satisfaction?
- Are you able to perform the physical requirements of the job?
